CERTAIN PECULIARITIES OF A FEEDBACK IN THE PROCESS OF COMMUNICATION OF A DOCTOR AND A PATIENT

Abstract

The article examines certain peculiarities of a nature of feedback in the process of communication in the system “doctor - patient” as a particular case of professional communication. The author provides examples of verbal and non-verbal, evaluative, emotionally coloured forms of a feedback from the experience of practitioners. In relation to the mentioned problems the paper discusses a conception of “mental space”. The author argues for the urgency of interdisciplinary approach to investigating issues of professional communication.

References

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Publication history

• Published: September 12, 2014.

Keywords

• обратная связь
• коммуникация «врач-пациент»
• оценочная обратная связь
• эмоционально окрашенная обратная связь
• вербальная обратная связь
• невербальная обратная связь
• ментальное пространство
• feedback
• communication “doctor - patient”
• evaluative feedback
• emotionally coloured feedback
• verbal feedback
• nonverbal feedback
• mental space

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© 2014 The Author(s)
© 2014 Gramota Publishing, LLC

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Creative Commons Attribution 4.0 International (CC BY 4.0)