RU
Philology. Theory & Practice
  • Original research article
  • September 30, 2014
  • Open access

TEACHING BUSINESS COMMUNICATION BY PHONE IN ENGLISH TO STUDENTS FROM ECONOMIC TRAINING DIRECTIONS

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Abstract

The article is devoted to the peculiarities of teaching business communication by phone in English to students from economic training directions. The situations of foreign language business communication by phone are presented. The difficulties of conducting foreign language telephone conversations related to the lack of eye contact with an interlocutor are emphasized, and the techniques that contribute to overcoming them are suggested.

References

  1. Зелинская Е. А. Универсальный курс Business English // Проблемы современной аграрной науки: мат-лы междунар. заоч. науч. конф. 15 октября 2009 г. Красноярск: Изд-во КрасГАУ, 2010. С. 301-303.
  2. Пассов Е. И. Программа-концепция коммуникативного иноязычного образования «Развитие индивидуальности в диалоге культур» [Электронный ресурс]. М.: Просвещение, 2000. 161 с. URL: www.prosv.ru/Attachment.aspx?Id=8719 (дата обращения: 01.08.2014).

Author information

Lyudmila Vladimirovna Zenina

Moscow State University of Economics, Statistics and Informatics (MESI)

Minigul' Gaizullovna Iksanova

Russian Presidential Academy of National Economy and Public Administration

About this article

Publication history

  • Published: September 30, 2014.

Keywords

  • иноязычное деловое общение
  • телефонный разговор на английском языке
  • рецептивные и продуктивные виды речевой деятельности
  • вербальное общение
  • ролевые игры
  • oreign language business communication
  • telephone conversation in English
  • receptive and productive types of speech activity
  • verbal communication
  • role-playing games

Copyright

© 2014 The Author(s)
© 2014 Gramota Publishing, LLC

User license

Creative Commons Attribution 4.0 International (CC BY 4.0)