Means of feedback expression in the German language

Abstract

The aim of the study is to identify the specifics of the means of feedback expression in the oral form in German as a type of verbal evaluative interaction in professional communication. The scientific novelty of the paper lies in using a multimodal approach to determining linguistic and non-linguistic means of feedback expression in German. The capabilities of multimodal analysis make it possible to take into account both auditory speech data and visual information during speech, such as facial expressions and gestures. The results have shown that feedback occupies an important position in the process of business communication, serves as a regulator in professional relationships. Feedback has characteristic features, structure and is qualitatively different from praise or criticism. Multimodal analysis involving native speakers allows the researcher to obtain data on the dominant means for expressing the studied intention. From the perspective of linguistic means, this intention is perceived as a complex of phonetic and lexico-syntactic markers. The paper also presents an analysis of nonverbal and proxemic signs of feedback and a list of emotional meanings accompanying its expression.

References

1. Абакумова О. В., Величкова Л. В. Механизм анализа звучащих текстов // Язык и текст. 2018. Т. 5. № 1.
2. Кибрик А. А. Мультимодальная лингвистика. Когнитивные исследования. М.: Изд-во Института психологии Российской академии наук, 2010.
3. Леутина М. А., Гагарин А. А., Николаева Ю. В. Проксемное и жестовое поведение в ситуациях конкуренции и сотрудничества. М.: Изд-во Института русского языка им. В. В. Виноградова Российской академии наук, 2022.
4. Bateman J., Hiippala T., Wildfeuer J. Multimodalität. Grundlagen, Forschung und Analyse – eine problemorientierte Einführung. Berlin: De Gruyter, 2020.
5. Feedbackinstrumente im Unternehmen. Grundlagen, Gestaltungshinweise, Erfahrungsberichte / hrsg. von I. Jöns, W. Bungard. Wiesbaden: Gabler, 2018.
6. Guido K. Konstruktives Kritisieren. Grundlagen und Fallbeispiele. Paderborn: IFB Verlag Paderborn, 2004.
7. Gunkel L. Akzeptanz und Wirkung von Feedback in Potenzialanalysen. Eine Untersuchung zur Auswahl von Führungsnachwuchs. München: Springer VS, 2014.
8. Kanitz A. von. Feedbackgespräche. Freiburg: Haufe-Lexware, 2014.
9. London M. Job Feedback: Giving, Seeking and Using Feedback for Performance Improvement. Mahwah – L.: Lawrence Erlbaum Associates Publishers, 2003.
10. Mironovschi L. Komplimente und Komplimenterwiderungen im Russischen und im Deutschen: ein interkultureller Vergleich. Frankfurt am Main: Peter Lang Verlag, 2009.
11. Nixdorf N. Höflichkeit im Englischen, Deutschen und Russischen. Marburg: Tectum-Verlag, 2002.
12. Weisbach Ch.-R., Sonne-Neubacher P. Professionelle Gesprächsführung. München: Dt. Taschenbuch-Verlag, 1994.

Author information

About this article

Publication history

• Received: February 16, 2023.
• Published: April 28, 2023.

Keywords

• обратная связь
• фидбэк
• средства выражения
• мультимодальный анализ
• аудитивный анализ
• feedback
• means of expression
• multimodal analysis
• auditory analysis

Copyright

© 2023 The Author(s)
© 2023 Gramota Publishing, LLC

User license

Creative Commons Attribution 4.0 International (CC BY 4.0)